AGB
TERMS OF SERVICE
Last updated: 15 July 2026
1. ABOUT US
The website https://www.veyrostore.shop is operated under the trading name Veyro.
The legal seller and contracting entity is:
AUREVO COMMERCE LTD
Registered in England and Wales.
Registered office:
71-75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom
Email:
lee89938911@gmail.com
Phone:
+44 7529 592120
Throughout these Terms, “Veyro”, “we”, “us” and “our” refer to AUREVO COMMERCE LTD.
2. SUPPORTED MARKETS
Our store currently accepts orders from selected countries and regions, including:
• Germany;
• Austria;
• Switzerland;
• Luxembourg;
• Liechtenstein;
• United Kingdom;
• France;
• Sweden;
• Denmark;
• Norway;
• Finland;
• Other countries or territories made available during checkout.
The availability of products, currencies, payment methods, delivery services and estimated delivery times may vary according to the customer’s location.
A country or territory is considered supported only when the checkout accepts the customer’s delivery address and permits the order to be completed.
We may add, restrict or temporarily suspend sales to a destination because of carrier availability, customs restrictions, legal requirements, payment limitations, product restrictions or fulfilment capacity.
3. SCOPE
These Terms govern access to our website and purchases made through:
https://www.veyrostore.shop
By accessing the website or placing an order, the customer agrees to these Terms and to our:
• Shipping Policy;
• Returns, Refunds and Cancellation Policy;
• Privacy Policy;
• Cookie Policy;
• Product-specific conditions;
• Instructions and safety warnings displayed with the product.
Nothing in these Terms excludes or restricts mandatory consumer rights available in the customer’s country of residence.
4. CUSTOMER ELIGIBILITY
By placing an order, the customer confirms that:
• They have legal capacity to enter into the purchase;
• The information provided is accurate and complete;
• They are authorised to use the selected payment method;
• Their purchase and intended use of the product are lawful;
• They will follow any instructions and safety warnings supplied with the product.
5. PRODUCT INFORMATION
We make reasonable efforts to ensure that product descriptions, photographs, specifications, measurements, materials, colours, features and prices are accurate.
Product appearance may vary slightly because of:
• Screen and display settings;
• Lighting conditions;
• Normal manufacturing variations;
• Product updates that do not materially reduce functionality or quality.
Any material difference between the advertised product and the product supplied remains subject to the customer’s mandatory consumer rights.
6. PRODUCT SUITABILITY AND SAFE USE
Customers must review the product description, measurements, materials, intended use, age recommendations, compatibility requirements and safety warnings before purchasing or using a product.
Products must be used only for their intended lawful purpose and in accordance with the instructions supplied.
Customers should discontinue use and contact us if a product appears damaged, defective, unsafe or unsuitable for its intended purpose.
Products intended for use by children must only be used with the supervision required by the product instructions and applicable safety standards.
Nothing in this section excludes liability or consumer rights that cannot legally be excluded.
7. ORDERS
After an order is placed, we will normally send an electronic acknowledgement.
An order acknowledgement does not necessarily confirm that the order has been accepted for fulfilment.
We may decline or cancel an order before dispatch where reasonably necessary, including because of:
• Product unavailability;
• A clear pricing or listing error;
• An incomplete or undeliverable address;
• Suspected unauthorised or fraudulent activity;
• Payment verification failure;
• Legal or regulatory restrictions;
• Product safety concerns;
• Restrictions applying to the delivery destination.
If an order is cancelled after payment has been collected, the applicable amount will be refunded.
8. PRICES, TAXES AND IMPORT COSTS
Prices are displayed in the currency selected or presented on the website.
Available currencies may vary according to the customer’s country or region.
Applicable delivery costs, taxes and customer-payable import charges will be displayed or disclosed before purchase where required by law.
Taxes, customs duties and import charges may vary between destinations.
9. PAYMENTS
Available payment methods are displayed during checkout and may vary by country.
Payments may be processed by Shopify Payments or another authorised payment provider.
We may perform reasonable payment, identity, address and fraud-prevention checks.
Complete payment card details are generally collected and processed directly by the relevant payment provider and are not intentionally stored by us in full.
10. PROCESSING AND DELIVERY
Orders are normally processed within 24 to 48 business hours.
Estimated delivery time after dispatch is 7 to 15 business days.
The estimated total time from purchase to delivery is normally approximately 8 to 17 business days.
Complete delivery conditions are contained in our Shipping Policy.
11. RETURNS AND REFUNDS
Customers may have a statutory right to withdraw from an online purchase.
Where a 14-day withdrawal right applies, the period normally begins when the customer receives the goods.
Return procedures, costs, deadlines and refund conditions are contained in our Returns, Refunds and Cancellation Policy.
12. PROMOTIONS AND DISCOUNTS
Promotional offers and discount codes may be subject to additional conditions disclosed at the time of the offer.
Unless otherwise stated:
• Discount codes cannot be exchanged for cash;
• Only one discount code may be used per order;
• Discounts cannot be applied retrospectively;
• Offers expire on the date stated;
• Offers may be limited to certain countries, currencies or products;
• Availability may be limited.
Mandatory consumer rights remain unaffected.
13. INTELLECTUAL PROPERTY
The website and its content, including branding, logos, photographs, graphics, designs, text and product presentation, are owned by or licensed to AUREVO COMMERCE LTD unless otherwise stated.
Website content may not be reproduced, distributed, modified or commercially exploited without prior written permission, except where permitted by law.
14. REVIEWS AND USER CONTENT
Reviews and other customer content must reflect genuine experiences and must not be:
• False or misleading;
• Defamatory;
• Unlawful;
• Abusive or discriminatory;
• Infringing intellectual property;
• Unrelated to the product or service reviewed;
• Promotional spam.
We may moderate or remove content that violates these requirements.
We will not remove a genuine review merely because it is negative or unfavourable.
15. PROHIBITED USE
Customers must not use the website:
• For unlawful or fraudulent activity;
• To interfere with website operation or security;
• To transmit malicious software;
• To infringe another person’s rights;
• To place orders using unauthorised payment information;
• To resell products unlawfully;
• To obtain or use products for unlawful purposes.
16. THIRD-PARTY SERVICES
Our store may rely on third-party providers, including:
• Shopify;
• Payment processors;
• Carriers;
• Suppliers;
• Warehouses and fulfilment providers;
• Analytics services;
• Advertising platforms;
• Technical service providers.
Third-party services may be subject to their own terms and privacy practices.
17. LIABILITY
Nothing in these Terms excludes or limits liability for:
• Death or personal injury caused by negligence;
• Fraud or fraudulent misrepresentation;
• Deliberate misconduct;
• Mandatory product liability;
• Any consumer right that cannot legally be excluded.
Subject to applicable law, we are responsible for losses that are a foreseeable result of our breach of contract.
We are not responsible for losses caused solely by:
• Use contrary to clear instructions;
• Deliberate misuse;
• Unauthorised alteration or modification;
• Continued use after a visible defect or safety issue was identified;
• Use for a purpose for which the product was not designed.
18. GOVERNING LAW
These Terms are governed by the laws of England and Wales.
However, this choice of law does not deprive consumers residing in another country of mandatory consumer protections available under the laws of their country of residence.
Where permitted by applicable law, consumers may have the right to bring proceedings before the competent courts of their country of residence.
19. CHANGES TO THESE TERMS
We may update these Terms prospectively to reflect operational, legal, technological or regulatory changes.
The version normally applying to an order is the version available when the order was placed.
20. CONTACT INFORMATION
Website:
https://www.veyrostore.shop
Email:
lee89938911@gmail.com
Phone:
+44 7529 592120
Veyro
Operated by AUREVO COMMERCE LTD
71-75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom